Rob Snyner has a lot of v good stuff to say in communities.bentley.com/.../default.aspx about appropriate and useful, intelligible level of detail, also in communities.bentley.com/.../intelligible-information-environments.aspx and http://dagsljus.wordpress.com/ . Rob AFAIK is leading Bentley's ideas on hyperlinking, pushing Saved Views to new levels of automated usefulness etc.
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